Careers

Be part of something special.

Want to be part of Africa’s fastest growing Hotel chain?

With opportunities across Rwanda, Uganda, Kenya and soon further afield, the CityBlue family is always looking for dynamic, enthusiastic, hard working individuals.

Please send your resume and cover letter to careers@citybluehotels.com and find out what its like to work for a dynamic and multicultural business.

Urban Kigali
1. Front Office

       Job brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate should be friendly, customer-oriented, competent and being very perceptive and disciplined. You should be able to deal with complaints and give accurate information on hotel inquiries.

    Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

 

  1. Human Resource

Job brief

We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and processes.  You will support business needs and ensure the proper implementation of company strategy and objectives.

The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.

Requirements

  • Proven working experience as HR manager or other HR executive
  • People oriented and results driven
  • Demonstrable experience with human resources metrics
  • Knowledge of HR systems and databases
  • Ability to architect strategy along with leadership skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices
  • BS/MS degree in Human Resources or related field

 

Urban Kampala
1. Finance / Accounts Controller
Job brief

We are looking for an experienced financial controller, or comptroller, to undertake all aspects of financial management, including corporate accounting, stocks control, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures. Finance controller responsibilities will also include financial risk management.

Requirements

    • Proven working experience as a Financial controller
    • 3-4 years of overall combined accounting and finance experience
    • Advanced degree in Accounting
    • CPA or CMA preferred
    • Thorough knowledge of accounting principles and procedures
    • Experience with creating financial statements
    • Experience with general ledger functions and the month-end/year end close process
    • Excellent accounting software user and administration skills

 

  1. Night Auditor 

 

Job brief

Our hotel franchise needs a Night Auditor to join our team immediately. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all EOD accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.

Requirements

  • 2+ years’ experience in customer service or hospitality
  • Excellent communication and math skills
  • Ability to learn computer functions and other on-the-job skills
  • Exceptional customer service skills
  • Proven working experience in accounts for 2+ years
  • Degree in Business Administration or Bachelors’ of Commerce

 

 

  1. Human Resource

Job brief

We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and processes.  You will support business needs and ensure the proper implementation of company strategy and objectives.

The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.

Requirements

  • Proven working experience as HR manager or other HR executive
  • People oriented and results driven
  • Demonstrable experience with human resources metrics
  • Knowledge of HR systems and databases
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices
  • BS/MS degree in Human Resources or related field

 

Kampala.


  1. Front Office Receptionist

    Job brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate should be friendly, customer-oriented, competent and being very perceptive and disciplined. You should be able to deal with complaints and give accurate information on hotel inquiries.

 

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • College diploma; additional qualifications will be a plus

 

  1. Reservations officer

Job brief;

 

We are looking for a reservations assistant who will handle all online bookings via email, relevant OTA platforms and also direct call bookings and inquiries .

The ideal candidate should be friendly, customer oriented, have good communication skills and very precise on details. You should be able to deal with complaints and give accurate information on hotel inquiries.

 

Requirements

  • Proven experience in relevant position such as guest relations/customer care
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • College diploma minimum but additional qualifications will be a plus
  • Customer service orientation